about us

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We really love and appreciate our customers.  We have been in business since 2009  and  our overarching goal is to preserve your herb/tobacco while maintaining absolute discretion. Our BudVac jars stand apart from other stash containers by utilizing dual factors - a vacuum sealing lid and all glass container with no BPA leach from crappy plastic containers.

Our vacuum seal is created by using our proprietary lid that’s equipped with an air vacuum valve. Paired with our vacuum pump, you can remove every last bit of air within the jar thus preventing oxidation of your valuable contents.

BudVac’s glass jars are entirely impermeable. This means that nothing can escape from its walls - especially the dank aroma that exudes from prized herbs and high-end tobaccos.. Additionally, our glass is never treated, which ensures that nothing will ever leech onto your valuable flowers, unlike plastic containers that are made of petroleum biproducts containing Bisphenol A (BPA).  (study link)  

The process of creating the vacuum is accomplished with a few rapid pumps. You’ll quickly hear a clicking sound - which is the indicator letting you know the vacuum process is complete.  You can expect to reach a vacuum level between -25 and -29 in.Hg.  (outer space is -30 in.Hg).

Q:  Do I need to purchase a pump with the jar?

A:  No, every jar comes with a manual hand vacuum pump.  Only the automatic pumps are purchased seperately.

Q:  How long does the jar hold a vacuum for?

A:  We have tested our product to hold a vacuum for a full year.  All shipped products are tested to hold a vacuum for at mininmum one week.  As soon as a unit is made it is put under vacuum and the vacuum is released before packaging and shipping.

Q:  How many pumps does it take to create the vacuum?

A:  This depends on the amount of contents (volume) in the jar.  The more contents, the less pumping.  We do recommend our automatic pumps for the larger units.

Q:  How strong are the automatic pumps?

A:   The rechargeable is not as strong as the Pro-Vac but it does pull a -20hg vacuum in approximately 15 seconds on a 1oz jar (500ml).  For comparison, the Pro-Vac will pull -25 to -28hg in 3 seconds.  Both examples are with empty jars.  Obviously, the more volume of contents inside the jar will decrease the time to pull a vacuum.

Q:  Shipping seems a bit high???

A:  Due to the fact we are shipping glass, the products are packaged in boxes that are large enough to allow sufficient packaging material to protect the items.  We make no profit from shipping.  All charges directly from the USPS and are calculated by size, weight and your zip code.  We ship from Orange County, California.  

Q:  How long does shipping take?

A:  We ship via USPS Priority mail from Southern California.  The average time to Western states is next day, Midwest is 2 days and East coast is typically 2-3 days.

Q:  My jar worked great for a long time but now it's not holding a vacuum for very long.   What should I do?

A:  Simply remove the rubber O-ring (gasket) and rinse with warm water.  Wipe down the glass areas where the O-ring comes in contact before replacing the O-ring.  Small debris can cause a slow air leak over time.

BudVac is committed to supporting your privacy. To ensure your privacy, we have posted this notice explaining all information we collect and how we use it. 

Information we collect. Our site functions to service our customers and allow them to fulfill their needs as easily and unobtrusively as possible. This includes services for online purchasing as well as email contact information, which allows us to easily provide support to our customers. We collect the following items of information:

    Name

    Address

    Telephone Number

    Email Address

    Credit Card Information

Our Use of Information. The information we collect is used only for processing orders and correct shipping to our customers. All email information is used simply to reply to questions we have received from our customers or to provide order confirmation and package tracking information. We do not provide any information to outside parties except shipping information required to deliver products to customers. 

Our Commitment To Data Security. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Email Marketing. We do not buy, sell, rent, append, or otherwise obtain email lists or addresses from any third party, nor do we collect email lists or addresses using a script or other harvesting method. 

We comply with the Can-Spam Act of 2003, 15 U.S.C. 7701, et seq.

Recipients may choose to stop receiving emails at any time. In such case, we pledge to make sure any such request has been executed prior to our next mailing and within 10 business days from the opt-out request. The most efficient way to opt out of our mailing is to click on the "unsubscribe" link on the bottom of the previous email correspondence. If a recipient opts-out of receiving our email newsletter, they will still receive email notices regarding orders, shipment information, and other transactions.

Any item deemed to be defective within one full year after purchase can be exchanged for the same size/type at no expense to the customer.  Shipping is paid for by BudVac both ways.  You will recieve an email with a return shipping label.  The unit must be well packaged to avoid any damage.  

We accept returns of merchandise under the following conditions:

Items are in original condition

Clearance Items and Special Order items will not be accepted

All returns are subject to approval

Any issues regarding damaged goods or shortages must be resolved within 5 days of the shipping date.

If these conditions are met, the customer will pay the freight back to our company. Upon receipt and inspection of the product we will issue a credit less a 20% restocking fee. If these conditions are not met, no credit will be issued to the customer.

Due to our volume of internet sales, orders may require 1 to 3 business days for processing and 1 to 3 business days for transit. From order placement to receipt could take anywhere from 3 to 6 business days, if shipped in the continental US. Unless specifically requested, orders will ship via USPS Priority Mail without signature required.  Orders over $100 may require signature upon delivery.

Orders received on Friday, or over the weekend will typically be shipped Monday of the following week.

In the event that BudVac is out of stock, you will be emailed and or receive a phone call with options for replacements or back orders. If we do not hear back from you within 24 hours, we will ship all items we have on hand and back order any remaining items. Back orders will be shipped once the product has arrived in our warehouse.

Once an item has been pulled and boxed for shipping, any cancellation of the order is considered a return and will be assessed the 20% restocking fee. Please see entire Order Cancellation Policy (below).

We do accept customer shipper account numbers (UPS, FedEx, etc…). A handling fee of $7.50 will be charged separately to the customer when a personal shipper account number is used.

USPS Claims:

All boxes and items leave BudVac in optimal condition. All our packages meet USPS shipping requirements upon leaving our warehouse. Any damaged items are shipping related and claims must be placed with the shipping company (USPS). BudVac will take the necessary precautions to avoid undue damage and cannot claim responsibility for items damaged during shipment. If your product is damaged, please call USPS to begin a claim.

To cancel an order please use the "Contact US" page.. An order can be cancelled at any time. Please, however, be aware of the following fees that may apply:

An order cancellation that is placed prior to the order being prepped for shipping will be cancelled at no charge.   Any order cancellations received after the order has been shipped will incur a 20% restocking fee and any applicable shipping fees to return the order to our location.

Terms and Conditions

These General Terms and Conditions ("Terms and Conditions") are applicable to any use of the website BUDVAC.com ("Website"), to any services available on the Website and to any and all offers, orders and agreements connected therewith ("Services").

The Terms and Conditions shall be applicable in addition to the Terms of Use, available on the Website. In case of any inconsistency between the Terms and Conditions and the Terms of Use, the Terms and Conditions shall prevail.

General

You acknowledge and guarantee that by using the Services you have reached the age of 18 years. You undertake to duly comply with all instructions stated on the Website by, among other things, providing true, accurate, current and complete information about yourself.

You undertake to update information about yourself within ten (10) days of any changes.

No unlawful or prohibited use

You undertake not to use the Services for illegal purposes or contrary to these Terms and Conditions and the Terms of Use or any, if such is the case, other applicable terms. BUDVAC.com does not condone the ingestion of illegal substances and all products sold are for the use of tobacco or other legal products only.

Restriction/termination

BUDVAC.com reserves the right, in its sole discretion, to terminate your access to all or any part of the Services at any time for any reason whatsoever without prior notice or liability. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the Terms and Conditions and/or Terms of Use, (b) requests by law enforcement, (c) unexpected technical or security issues or problems, and (d) extended periods of inactivity.

TERMS & CONDITIONS (cont'd)

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using this website (the “Service”) operated by BUDVAC  (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms of Service apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”) you may be asked to supply certain information relevant to your Purchase including: name, email address, mailing address, phone number, credit card information, billing address, shipping information.

You represent and warrant that: You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase, The information you supply to us is true, correct and complete. You expressly agree that BUDVAC  is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information provided to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the product or service description or price, error in your order or other reasons. You expressly agree that

BUDVAC  cannot accept any liability for loss or damage arising out of such cancellation. We reserve the right to refuse or cancel your order if we suspect fraud or an unauthorized or illegal transaction.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms of Service, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to reveal your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of

BUDVAC  and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of BUDVAC.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by

BUDVAC. We have no control over any website we are linked to so we cannot be responsible for safeguarding any information which you provide such sites and this privacy statement does not govern such sites. Caution should be exercised when visiting linked websites and the privacy statement of the website in question should be examined.

BUDVAC  has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that

BUDVAC  shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms of service and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Limitation of Liability

In no event shall BUDVAC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

BUDVAC, its subsidiaries, affiliates, and its licensors do not warrant that: the Service will function uninterrupted, secure or available at any particular time or location, any errors or defects will be corrected, the Service is free of viruses or other harmful components, the results of using the Service will meet your requirements.

Exclusions

Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will BUDVAC  ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by BUDVAC  or any person for whom BUDVAC  is responsible, and even if BUDVAC  has been advised of the possibility of such loss or damage being incurred.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. When we do such updates, we revise the updated date at the bottom of this page. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.